Tale of a Lexmark printer

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OK, so Friday I posted a Lexmark X 7170 printer on Kashless for free.  The multi-function printer had ink, cables, manual, software, worked and was only 3 years old.  I posted to Kashless.org and the system re-posted to Craig’s list, FreeCycle Seattle, my Twitter feed (which reposted to FaceBook) and e-mailed a couple people. 

 

Within 10 minutes I had received 10 messages wanting the printer.  By Sunday I had received over 50.  So now my problem was cue management and who to give it to.  All of these offers came to me in e-mail.  Friday afternoon Jennifer offered the printer to a local representative of the Red Cross who was one of the first 10 to respond.  So we were holding the printer for him.  So all the other 49 people we put on hold, telling many of them that it was already gone.  The Red Cross guy didn’t respond by Monday at noon, so we went through the list again.  We requested that anyone who wanted the printer should respond through the Kashless.org link.  20 of the 50 did try the links.  Unfortunately (or fortunately since we are still in Alpha) this process uncovered some bugs which caused user frustration.  These bugs are all fixed now. 

 

Of the Kashless responses received, Jennifer sorted them and sent e-mails to the top 5 saying the printer needed to be picked up between 4-6.  The first responder was a Seattle guy running an independent record label and needing a scanner/fax/printer for his new start-up business.  He was promptly at the office at 4:00.  We happily turned over the printer. 

 

The Kashless Krew learned alot from this process, fixed alot of bugs and identified a couple areas for feature improvement.  Thanks to everyone who participated, it is really helping us improve Kashless for everyone!

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